Effective Date: 11 August 2026
Last Updated: 11 August 2026

These Terms & Conditions govern your access to and use of the website www.prsolarinfra.in and your interaction with P.R. Solar and Infra Enterprises, referred to in these Terms as “PR Solar & Infra,” “we,” “us,” or “our.”

By accessing our website, submitting an enquiry, requesting a quotation or site survey, purchasing products or services, or engaging PR Solar & Infra for a solar project, you agree to these Terms & Conditions.

1. About PR Solar & Infra

PR Solar & Infra provides solar energy solutions for residential and commercial customers. Our services may include solar system engineering, procurement, installation, commissioning, operation and maintenance, as well as related solar project support.

Our business is located at:

P.R. Solar and Infra Enterprises
GF, Opp. Sanjeevni Hospital,
U.S. Nagar, Rudrapur, Uttarakhand 263153
Phone: +91 7454055998 | +91 7017440113
Email: info@prsolarinfra.in
Website: www.prsolarinfra.in

The company profile supplied for this website identifies PR Solar & Infra as a residential and commercial solar provider and states that it has completed 500+ residential projects and installed 10+ MW of solar capacity.

2. Website Use

You may use this website for legitimate purposes, including:

• Learning about our solar products and services.
• Requesting a quotation or site survey.
• Contacting our team.
• Learning about solar installation, maintenance and related solutions.
• Accessing information about applicable solar programmes and services.

You must not:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to our website, server or systems.
• Copy, reproduce or commercially exploit website content without permission.
• Upload malicious code, viruses or harmful material.
• Submit false, misleading or fraudulent information.
• Interfere with the normal operation or security of the website.

3. Product and Service Information

We make reasonable efforts to ensure that product specifications, service descriptions, images, warranties and other information published on the website are accurate.

However, product availability, specifications, pricing, warranty terms and manufacturer policies may change without prior notice.

The solar equipment shown in our promotional material may include products or brands from manufacturers such as Adani, Okaya, Deye, Microtek, Waaree, Snelcharge, Apollo and Tata Steel, as reflected in our supplied company material.

Specific products supplied to a customer will depend on the approved quotation, project requirements, availability and applicable manufacturer specifications.

4. Site Survey

A site survey may be required before finalising a solar project.

The assessment may consider:

• Available roof area.
• Roof structure and condition.
• Sunlight and shading.
• Electricity consumption.
• Electrical load.
• Proposed system capacity.
• Mounting structure.
• Inverter location.
• Cable routing.
• Earthing and safety requirements.
• Installation and maintenance access.

A site survey or preliminary quotation does not constitute a guarantee of final system capacity, generation, subsidy approval or project cost.

5. Quotations and Pricing

All quotations issued by PR Solar & Infra are subject to the terms specified in the individual quotation.

Unless specifically stated otherwise, a quotation may be subject to:

• Site survey and technical feasibility.
• Product availability.
• Changes in equipment prices.
• Applicable taxes.
• Transportation and logistics.
• Installation requirements.
• Government or DISCOM requirements.
• Changes requested by the customer.

A quotation becomes binding only after acceptance according to the payment and contractual terms specified in the quotation or project agreement.

6. Customer Responsibilities

Customers are responsible for providing accurate information required for project assessment and installation.

Customers must:

• Provide accurate electricity consumption and property information.
• Provide access to the site when required.
• Ensure that necessary permissions are available.
• Provide relevant electricity documents when required.
• Disclose known structural or electrical issues.
• Make payments according to the agreed schedule.
• Follow reasonable safety instructions during installation and maintenance.

Delays caused by inaccurate information, restricted site access, missing documents or third-party approvals may affect the project schedule.

7. Installation and Commissioning

Installation and commissioning will be carried out according to the approved project scope.

Actual completion dates may depend on equipment availability, site readiness, weather, electricity authority approvals, inspections, grid connectivity and other circumstances outside our reasonable control.

The final system configuration may differ from promotional images or examples shown on the website.

8. Solar Generation

Solar generation depends on several factors, including:

• Solar irradiation.
• Weather conditions.
• Seasonal variation.
• Roof orientation and tilt.
• Shading.
• Panel cleanliness.
• System capacity.
• Equipment performance.
• Grid conditions.
• Electricity consumption patterns.

Therefore, estimated electricity generation, savings or payback periods provided in proposals are projections and should not be interpreted as guaranteed results unless expressly guaranteed in a written agreement.

9. Government Subsidies and Solar Schemes

Information about government solar schemes, subsidies and programmes is provided for general guidance.

Eligibility, subsidy amounts, application requirements, documentation, approved equipment, inspection requirements and payment timelines are determined by the relevant government authority, DISCOM, nodal agency or programme rules.

PR Solar & Infra does not guarantee that a customer will qualify for or receive a particular subsidy.

Customers are responsible for providing accurate documents and information required for an application.

10. Warranties

Equipment warranties are generally provided according to the applicable manufacturer’s warranty terms.

The company material supplied for PR Solar & Infra refers to warranty periods including:

• Up to 30 years for specified solar modules.
• 10 years for specified inverter products.
• 15 years for specified mounting structures.

These periods apply only to the specific products and models covered by the relevant manufacturer’s warranty.

Warranty coverage may be subject to exclusions, installation conditions, maintenance requirements and manufacturer policies.

Customers should refer to their final quotation, invoice and manufacturer’s warranty documentation for applicable warranty terms.

11. Operation and Maintenance

PR Solar & Infra may provide operation, maintenance, cleaning and related support services.

Maintenance packages, service frequency, pricing and scope will depend on the service agreement selected by the customer.

The promotional material supplied by the company also references AMC cleaning and maintenance packages.

12. Payments

Customers must make payments according to the payment schedule specified in the quotation, invoice or project agreement.

Failure to make payments on time may result in:

• Suspension of work.
• Delay in procurement or installation.
• Additional applicable charges.
• Suspension of warranty or service activities where contractually permitted.
• Cancellation of the project subject to the agreed terms.

Any refund will be handled according to the applicable quotation, service agreement and applicable law.

13. Cancellation

Cancellation terms may vary depending on the stage of the project.

If procurement, manufacturing, transportation, installation or other project work has already commenced, amounts already incurred may not be refundable where permitted by the applicable agreement.

Customers should review the cancellation and refund provisions in their quotation or project contract before making payment.

14. Third-Party Services

Some aspects of a solar project may involve third parties, including:

• Solar equipment manufacturers.
• DISCOMs.
• Government agencies.
• Financing providers.
• Logistics providers.
• Installation or specialist contractors.
• Payment service providers.

PR Solar & Infra is not responsible for delays or failures caused solely by independent third parties, except where liability is imposed by applicable law or expressly accepted under a written agreement.

15. Intellectual Property

All website content, including text, graphics, logos, photographs, designs, icons, layouts and other materials, belongs to PR Solar & Infra or its respective licensors unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell or commercially exploit such content without prior written permission.

16. External Links

Our website may contain links to government websites, manufacturers, service providers or other third-party websites.

These links are provided for convenience. PR Solar & Infra does not control the content, availability, security or privacy practices of external websites.

17. Limitation of Liability

To the maximum extent permitted by applicable law, PR Solar & Infra will not be responsible for indirect, incidental or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

18. Force Majeure

PR Solar & Infra will not be responsible for delays caused by circumstances beyond its reasonable control, including natural disasters, extreme weather, fire, government restrictions, strikes, transportation disruptions, supply-chain interruptions, equipment shortages, grid-related issues, regulatory changes or other events that could not reasonably have been prevented.

19. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, store and protect personal information.

20. Changes to These Terms

PR Solar & Infra may update these Terms & Conditions when necessary to reflect changes in its services, website, business operations or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

21. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws applicable in India.

Subject to applicable law, disputes relating to these Terms or services provided by PR Solar & Infra shall be subject to the jurisdiction of the competent courts having jurisdiction over Rudrapur, Uttarakhand.

22. Contact Us

For questions regarding these Terms & Conditions, quotations, solar installations, maintenance services or project agreements, contact:

P.R. Solar and Infra Enterprises
Phone: +91 7454055998 | +91 7017440113
Email: info@prsolarinfra.in
Website: www.prsolarinfra.in
Address: GF, Opp. Sanjeevni Hospital, U.S. Nagar, Rudrapur, Uttarakhand 263153

Effective Date: 11 August 2026
Last Updated: 11 August 2026